Legal
KVKK Notice (Turkish Data Protection Law)
This notice explains, under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK"), how your personal data is processed when you use Manaliza. More detail is in our Privacy Policy.
This is an English translation of the Turkish notice. If the two versions differ, the Turkish text prevails.
In short
- We process your personal data to provide the service (performance of a contract), to meet our legal obligations, and for legitimate interests such as security.
- We share your data with our service providers, with the platforms you choose to connect and, when the law requires it, with competent authorities; we do not sell it.
- Because our service providers also have servers abroad, your data may be transferred outside Türkiye.
- To exercise your rights under Article 11 of KVKK, write to info@manaliza.com from the email address registered to your account; we answer within 30 days at the latest.
1. Data controller
Your personal data is processed by Manaliza as the data controller. You can reach us at info@manaliza.com.
2. Categories of personal data processed
| Category | Examples |
|---|---|
| Identity and contact | Email address; the name and title guests enter; email addresses in team invitations. |
| Customer transactions | Plan, subscription status and dates, credit transactions, Shorts and SEO jobs, broadcast durations, support correspondence. |
| Finance | Stripe customer ID and a record of payment events. Card details are collected by Stripe; we never see or store them. |
| Transaction security | IP address, browser and device information, session records, hashes of sign-in codes, activity and error logs. |
| Visual and audio recordings | Camera video and microphone audio during live broadcasts and preparation, broadcast recordings, and the video, audio and images you upload. |
| Connected account data | The ID, name, username, profile picture and access tokens of the YouTube, Google Calendar, Facebook, Instagram, Threads, TikTok and LinkedIn accounts you connect. |
| Content | Notes, boards, cards, broadcast plans, bulletins, live chat messages and poll votes, generated clips and texts. |
3. Purposes of processing
- To run sign-up and sign-in and to manage your account and teams.
- To provide the services you request, such as live streaming, recording, short video creation, SEO analysis, publishing, scheduling and calendar.
- To run subscription, credit and payment processes.
- To send service notifications and answer your requests.
- To ensure information security, prevent abuse, and detect and fix errors.
- To meet obligations arising from legislation and respond to requests from competent authorities.
4. Collection method and legal grounds
Your personal data is collected electronically through the website, web app and Android app: from the information you enter, from your use of the service, through the interfaces (APIs) of the platforms you choose to connect, through browser storage and cookies, and from the emails you send us.
This data is processed on the following legal grounds in Article 5(2) of KVKK:
- Establishment or performance of a contract (c): opening your account and providing the services.
- Compliance with a legal obligation (ç): keeping payment and invoice records, requests from competent authorities.
- Establishment, exercise or protection of a right (e): using records in possible disputes.
- Legitimate interest (f): security of the service, prevention of abuse, fixing errors and improving the service.
Where none of these grounds applies, your personal data is processed only on the basis of your explicit consent, which you can withdraw at any time.
5. Who your personal data is transferred to
- Our service providers: cloud hosting, database and file storage, live video and audio infrastructure, email delivery, payments (Stripe), and AI and image search services.
- Platforms you choose to connect: Google (YouTube, Google Calendar), Meta (Facebook, Instagram, Threads), TikTok and LinkedIn, only for the actions you request.
- BültenHub news service: when you use the news features of the Editor's Desk, your email address for account matching and the related content for the news videos you request.
- Your teammates: members of the same workspace.
- Competent public authorities and institutions: where required by legislation.
6. Transfers abroad
Because the servers of our service providers and of the platforms you choose to connect are also located abroad, your personal data is transferred outside Türkiye. These transfers are made in accordance with the procedures and conditions set out in Article 9 of KVKK.
7. Retention periods
We keep your personal data for as long as the purpose of processing requires and for the retention periods in legislation; when the period ends, we delete, destroy or anonymize it. Service-specific periods (for example live chat messages being kept for 30 days and Shorts files for 7 days) are in our Privacy Policy.
8. Your rights under Article 11 of KVKK
By applying to us you can:
- learn whether your personal data is processed and, if so, request information about it;
- learn the purpose of processing and whether it is used in line with that purpose;
- know the third parties in Türkiye or abroad to whom it is transferred;
- ask for it to be corrected if it is incomplete or inaccurate;
- ask for it to be deleted or destroyed under the conditions in Article 7 of KVKK;
- ask for the correction, deletion or destruction to be notified to the third parties to whom the data was transferred;
- object to a result against you arising from the analysis of the processed data exclusively by automated systems;
- claim compensation if you suffer damage because of unlawful processing.
9. How to apply
You can send your application, clearly stating your identity and your request, from the email address registered to your account to info@manaliza.com. We will conclude your application free of charge as soon as possible depending on the nature of the request, and within 30 days at the latest; if the action requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.
If your application is rejected, you find the answer insufficient, or no answer is given in time, you can file a complaint with the Personal Data Protection Board within 30 days of learning the answer, and in any case within 60 days of the application date.
Steps to delete your account and data are on the Data Deletion page.